Frequently Asked Questions
What is L'Hutèce?
L'Hutèce is a cultural association that offers heritage and historical content through digital tools, including an application and online resources. Its goal is to promote places, stories, and heritage through an editorial and accessible approach.
Do I need to create an account to use the L'Hutèce application?
The L'Hutèce application can be accessed without creating an account, but with limited features. Creating a user account is necessary to access all application features, particularly those related to personalization, access to certain content, or specific services.
Is the L'Hutèce application free?
The L'Hutèce application offers extensive free access to its content, particularly those that form the core of the project and allow discovering and exploring a wide cultural and historical heritage. Some additional features may be offered through a paid subscription. These features enhance the experience without compromising free access to the main content of the application.
What is the subscription for?
The subscription allows access, via the L'Hutèce application, to certain additional features or content that enhance the experience offered by the application. It may notably include gamification mechanics or access to character sheets, without compromising free access to the main content. Beyond access to these features, the subscription also serves as a means to support the association's operations, in accordance with its cultural and non-profit purpose.
What is the subscription price?
The subscription is offered at a rate of €2 per month, equivalent to the price of a coffee. This amount was designed to remain accessible to as many people as possible and to support the operation and development of the association's activities. If this amount were to change in the future, the information would be clearly indicated in the application before any subscription.
Does the subscription make me a member of the association?
Subscribing to a subscription, as well as creating a user account, does not constitute membership in the L'Hutèce association. The subscription only allows access to certain services or features of the application and supports the operation of the association's activities. Association membership is distinct from that of a user or subscriber. Subscribers have no right to participate in the association's governance, general assemblies, or internal decisions.
Can I unsubscribe at any time?
The subscription can be canceled at any time, directly from the application or via the platform through which the subscription was taken out. Cancellation takes effect at the end of the current subscription period. No renewal will be made after cancellation.
How can I delete my account and my personal data?
Users can request the deletion of their account at any time from the L'Hutèce application or by contacting the association via the contact address indicated in the legal notices. Account deletion results in the deletion of associated personal data, in accordance with current regulations. However, some data may be retained for a limited period when required by law or to meet the association's legal obligations. For more information on personal data management, users are invited to consult the association's privacy policy.
How can I contribute or report an error?
Users can report an error, information to correct, or a suggestion for improvement by contacting the association via the contact address indicated in the legal notices. Any contribution or suggestion is reviewed by the association, which remains the sole decision-maker regarding their consideration, in accordance with its editorial line and internal operations.